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General Wholesale HVAC Questions Answered


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We're a wholesale HVAC supplier located in Hickory, KY, but we'll gladly work hard to help customers anywhere in the US. If you've got questions about our business in particular or HVAC wholesale in general, we'll do our best to answer them.


To that end, we've compiled some of the most frequently asked questions we get.



How long has your company been in the wholesale business?


Our Hickory warehouse has now been open for 1 year. Before that, we were located in Clarksville, TN for over 12 years. In that time we've strengthened, streamlined, and perfected our operating system. Right now, we're getting really good at this line of work.


Of course, that's only half the story. We set out to hire an experienced and knowledgeable staff from the very beginning. That's why our technicians have decades of practical HVAC experience, experience we can pass on to you when you need it.



What exactly is drop shipping?

Maintaining a large inventory isn't cheap. You need warehouse space, a tracking system, competent staff, and effective supply chain management. Many small business retailers don't have the overhead or capability to pull it off cost-effectively.


We do.


That's why we use drop shipping to give our customers the benefit of having their own supply chain without the expense. They transfer the orders to us, and we ship the product directly to their customer without any hassle.



What if I need the product faster than you can ship it?


We pride ourselves on our speed, but we're not perfect. If you need to pick up your product from our Hickory, KY location, we can certainly arrange that.


Of course, if you can get by with next day shipping, we do that standard along with toll free telephone support and the best customer service in the business. We'll even help with warranty registration and technical service.



I'm not an HVAC contractor, can I still order a system from you?


Yes, you can. We're ready to work with HVAC contractors, property managers, home builders, and anyone else who needs top-of-the-line HVAC systems at a moment's notice.



Can I order spare parts from you?


We offer toll free technical support while you're installing your product, and after your purchase. If you need a component we don't carry, we'll help you find it.


We're dedicated to building strong, long term relationships with our customers. We'll do our 100% best to never leave you in the lurch.



At HVAC Distributing we offer local pickup, next day shipping and toll free telephone support for all of our products. Call us today to discover how we can assist your business needs. From wholesale sign up to warranty registration - we are here to help.

Call 931-572-9595 for local availability.